Bottle For Good™ Starter Box

If you're not happy with your purchase in the first 30 days we'll take it back and refund you, no questions asked!

(because we're sure you'll love it...)

You may return any items within 30 days of delivery for a full refund. We'll also pay the return shipping costs.

You should expect to receive your refund within two weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (3 to 4 business days), the time it takes us to process your return once we receive it (1 to 3 business days), and the time it takes your bank to process our refund request (5 to 7 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll send you a return label via email and also notify you via e-mail of your refund once we've received and processed the returned item.

We ship for FREE for all orders over $60.

All New Zealand orders get despatched from our warehouse in Tauranga.

Shipping in New Zealand is $5 for urban & $10 for rural delivery unless your order total hits our free shipping threshold. We fulfil orders every morning so your order will be on its way in the afternoon. Delivery times can vary depending on our courier but we aim to deliver to the North Island in2-3 days and South Island in 3-4 days.

Yes and Yes! Our natural cleaning sprays are designed to be used on all surfaces. They are great at getting the grease off your induction cook top after frying and as a bonus leaves the kitchen smelling delicious and fresh!

Our bottle Spray Nozzle made from Earth-first PLA which is 100% biodegradable in a commercially compostable environment.

This was the best solution for us and we needed a spray nozzle that performed better than those you find on single use bottles, but doesn't cost an arm and a leg to replace if something was to happen to it.

Our tablets and tablet packaging is made locally, for a number of reasons.

First we wanted a product that supported local companies.

Secondly we needed to make sure the formulations didn’t contain toxic chemicals but instead local botanicals and essential oils.

Finally we wanted a cleaning spray that, while being natural, also does a great job at cleaning. By working closely with local scientists we could eliminate the chemicals we didn’t want, and we could work to find a solution that still gives a powerful clean.

So our tablets are made locally and the packaging for them is too. We wanted a product that was fully home compostable and doesn't contain any plastic. Unfortunately this is not the cheapest solution and we are trying to make it as affordable as we can. We are constantly trying to get our pricing down as we know our tablets are the best in the market and we want everyone to be able to use them.

We considered trying to get the cleaning spray to always be crystal clear but it really goes against our whole ethos of creating a completely natural (yet effective) cleaning spray. Clarifying agents (which is other cleaners use) are often not natural, and leave a residue behind. It would also add another step in the tablet manufacture which would increase the price! We have chosen to opt for a fully natural option that we know is packed with botanicals and essential oils with great efficacy. This means there's a bit of variability in the final product but it doesn't affect how the cleaner works.

Our cleaning formulations are designed for lifting grease and cleaning benches but are not anti-bacterial cleaners. This is for a couple of reasons. Firstly we would need to add harsh chemicals to our tablets or a high doses of a solvent like alcohol, which we prefer not to do. Secondly as Mums we don't want to obliterate all the bacteria from our homes, there are many beneficial bacteria and antibacterial cleaners don't differentiate! Some bacterial exposure actually helps keep our kids healthy.

Plus if a cleaner is effective (which ours are!) they can be just as good as eliminating bad bacteria as anti-bacterial cleaners. Just clean away dirt/grime, let the surface dry and it has essentially the same effect!

Everyone's water is different, depending on where you are and how it's treated, but our tablets should dissolve regardless! Here's a few pointers to make sure your tablet dissolves:

• We highly recommend using warm water to dissolve the tablets, rather than cold.

• We recommend making up your cleaning solution before it's needed (the night before works well)

• You can shake your bottle if the tablet is being really stubborn, but this shouldn't be necessary

• Know that even if there is a tiny amount of the tablet undissolved, the spray will still work, and the rest of the tablet will dissolve over time. All our tablets are 100% natural and as such there are small variations from tablet to tablet.

We've had some questions about simply using our all-purpose spray for the whole house, why would someone need all three?

The Bathroom spray has a slightly lower pH than the others as it's designed to help cut through the limescale and soap scum. It also helps to control mould (with regular cleaning! try not not let it build up)

The other two are a very similar base formulation with different botanicals and essential oils. When we were talking to our customers many people suggested they preferred a nice fresh citrus scent for the kitchen, to really feel like it's clean and fresh. People then told us they prefer a more floral, lighter & more relaxing scent for living areas.

That said of course you could just use our all-purpose spray if you want to, the choice is yours!